Reservation Policy:

• Once your booking is completed, the hotel will send a confirmation email.

• Please verify the details and contact us immediately if any changes are required.

• If you do not receive a confirmation, please reach out to us to check the status of your reservation.

Cancellation Policy:

• Non-refundable.

• In case of a no-show, the full amount for the reserved room will be charged.

Payment Policy:

• We accept payments via:

  • Credit card

  • Debit card

  • Apple Pay

  • Cash

• Guests may choose to pay either before arrival or at check-in.

• All additional charges during your stay (room service, dining, extra services) will be settled upon check-out.

Check-in and Check-out Policy:

• Check-in starts at 14:00. If you arrive earlier, we will store your luggage until your room is ready.

• Check-out time is at 12:00 PM. If you require a late check-out, please inform us in advance, and we will do our best to accommodate your request depending on room availability.

Children Policy:

• Children under 3 years old can stay free of charge when sharing a room with adults.

• Children aged 4 and above will be considered as adults and may incur an additional charge.

Pet Policy:

• Pets are not allowed. However, if you wish to bring a pet, an additional fee will apply.

Special Requests:

• Guests may request special services such as:

  • Airport transfers

  • Health condition considerations

  • Other specific requirements

• We will do our best to accommodate these requests, depending on availability.

Security and Safety Policy:

• Guests must provide valid identification at check-in.

• The hotel reserves the right to refuse service or ask guests to leave if they violate security, safety regulations, or other hotel policies.

We strive to provide you with a wonderful stay experience. If you have any questions regarding our booking policies, please do not hesitate to contact us for assistance.

We truly appreciate you choosing to stay with us and look forward to making your experience unforgettable!